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The AI Chat Assistant appears as an in-publication chat widget and lets readers ask questions and get instant answers based on the publication's content.

Answers reader questions instantly using the publication's content.

Helps readers find specific information faster — articles, sections, details.

Improves comprehension by summarizing or clarifying content on demand.

Keeps readers engaged longer with interactive, conversational access to content.

- Answers reader questions instantly using the publication's content.
- Helps readers find specific information faster — articles, sections, details.
- Improves comprehension by summarizing or clarifying content on demand.
- Keeps readers engaged longer with interactive, conversational access to content.

Open the publication you want to enable the AI Assistant for.

Review the credit cost in the pop-up and click Enable AI Assistant.

Check back in a few minutes. When ready, the assistant icon appears in the bottom-right corner of the viewer.

1. Open the publication you want to enable the AI Assistant for.
 
2. Click the AI Chat button.
 
 
3. Review the credit cost in the pop-up and click Enable AI Assistant.
 
 
4. Check back in a few minutes. When ready, the assistant icon appears in the bottom-right corner of the viewer.

How to enable the AI Chat Assistant so readers can ask questions and get instant answers from your publication's content.

Enable AI Chat Assistant for your publications

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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