Skip to main content

Remove contacts from bounced

How to remove a contact from the bounced list so you can resume sending campaigns to them.

Written by Justina Markovic

Bounced emails affect the quality of your mailing list. The Remove from bounced option is useful if an email bounced by mistake and you still want to send campaigns to that contact.

Removing the bounced email does not delete it from your CRM.

1. From your dashboard click the CRM icon on the left sidebar.

2. From Filters, go to bounced.

3. Click on the contact you wish to remove.

4. In the yellow box, click clicking here.

5. Confirm that you want to remove the contact from the bounced list.

You'll be redirected to the Contact Details page.

Did this answer your question?