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Using BCC addresses for outgoing emails

Learn how to configure a BCC address for a contact using a custom CRM field so every outgoing email is also copied to a specified address.

Written by Justina Markovic

The BCC address is configured on a per-contact basis using a custom field in your CRM. Once set up, every email sent to the main contact will also be BCC'd to the specified address.

💡 Example
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​Primary email (recipient): regularemail@gmail.com
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​BCC email: bccemail@gmail.com
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After setup, all emails sent to regularemail@gmail.com will also be sent as BCC to bccemail@gmail.com.

⚠️ Important: This applies to all outgoing emails — not only campaign emails, but also system notifications.

Enable BCC for a contact

  1. Create a custom field for a contact. Here's how to do that with forms.

  2. Name the field:

    j_email_bcc

  3. Go to CRM and click on the primary recipient's contact.

  4. In the j_email_bcc custom field, enter the email address to receive BCC copies.
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  5. Save the contact. From now on, every email sent to this contact will also be BCC'd to the specified address.

Common use case: group or internal emails

This feature is useful when you want emails to appear as sent from a public-facing address while also copying an internal inbox.

Example:
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From (publicly visible): something@yourdomain.com
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BCC (custom field): group-email@yourdomain.com
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Internal teams stay informed without exposing internal addresses to recipients.

Important notes

⚠️ Applies to all email types. The BCC address will receive email campaign messages, system notifications, and automated emails.

⚠️ Use with caution. We strongly recommend not attaching a BCC address to contacts who are subscribed to a magazine or have an active account on joomag.com — doing so may result in unintended system emails being sent to the BCC address.

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